Privacy Policy

This Privacy Policy describes how Habbitree (“we”, “us”, “our”, or “the Site”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from habbitree.com (the “Site”) or otherwise interact with us (collectively, the “Services”).

By accessing or using any of the Services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue using the Site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. We will revise the “Last updated” date above and post the new version on the Site.

1. Personal Information We Collect

We collect personal information in order to provide and improve our Services. The type of information we collect depends on how you interact with us.

Information You Provide to Us

You may give us information when you:

  • Place an order
  • Create an account
  • Contact customer support
  • Subscribe to communications
  • Participate in surveys or promotions                                                                        This information may include:
  • Contact details: Name, email, phone, billing and shipping address
  • Order information: Products purchased, payment confirmation
  • Account information: Username, password
  • Support information: Messages, attachments, feedback

Some features may require you to provide specific information. Without it, certain functionality may not be available.

Information We Collect Automatically (“Usage Data”)

When you access the Site, we automatically collect information using cookies and similar technologies. This may include:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed
  • Interaction data
  • Time and date of visits
  • Referring websites
  • Cookies help improve your browsing experience, analyze traffic, and personalize content.

Information from Third Parties

We may receive information from:

  • Shopify, which powers our online store
  • Payment processors, to validate and complete payments
  • Analytics tools, ad partners, and marketing platforms
  • Shipping & fulfillment partners                                                                              All such information is processed in accordance with this Privacy Policy.

2. How We Use Your Personal Information

A. Providing Products & Services

We use your information to:

  • Process and fulfill orders
  • Manage payments and refunds
  • Communicate updates related to your order
  • Maintain your account
  • Handle returns or support queries
  • This is necessary to perform our contract with you.

B. Marketing and Advertising

We may use your information to:

  • Send promotional emails, SMS, or offers
  • Improve and personalize advertisements
  • Provide product recommendations

You may opt out of marketing communications at any time.

C. Security & Fraud Prevention

We use personal information to:

  • Monitor, detect, and prevent fraudulent or illegal activity
  • Protect the security of the Site, accounts, and customers

D. Service Improvement

We use data to:

  • Improve website performance
  • Analyze browsing behavior
  • Enhance customer experiences

3. Cookies

We use cookies and similar technologies to operate, analyze, and personalize the Site.

You may disable cookies in your browser, but doing so may affect Site functionality.

For Shopify cookie details, visit:
https://www.shopify.com/legal/cookies

4. How We Share Personal Information

We may share your information with:

A. Service Providers

Such as:

  • Payment gateways
  • Shipping partners
  • Customer support tools
  • IT & hosting providers
  • Data analytics services
  • Marketing or advertising partners

B. Business Partners & Affiliates

Only as needed to operate and improve Services.

C. Legal Requirements

We may disclose information to:

  • Comply with laws
  • Respond to legal requests
  • Protect our rights, users, or property

D. Business Transfers

In the event of a merger, acquisition, restructuring, or sale, your information may be transferred.

5. Third-Party Websites

Our Site may contain links to external websites. We are not responsible for their practices. Please review their privacy policies separately.

6. Children's Privacy

Our Services are not intended for children under 16, and we do not knowingly collect their data.

If you believe a child has shared personal information with us, please contact us for removal.

7. Data Security & Retention

We implement industry-standard measures to protect your data.
However, no method is 100% secure.

We retain your information only as long as necessary to:

  • Provide Services
  • Fulfill legal obligations
  • Resolve disputes
  • Enforce agreements

8. Your Rights

Depending on your region, your rights may include:

  • Right to access your personal data
  • Right to correct inaccuracies
  • Right to delete your data
  • Right to restrict processing
  • Right to portability
  • Right to withdraw consent
  • Right to opt out of marketing                                                                                 To exercise any rights, contact us using the details below.

We may need to verify your identity before processing your request.

9. Complaints

If you have concerns about our privacy practices, please contact us first.
You may also have the right to submit a complaint to your local data protection authority.

10. International Transfers

Your information may be stored or processed outside your home country.
Where required, we apply appropriate legal safeguards.

11. Contact Us

For questions, requests, or privacy concerns, please contact us:

Email: support@habbitree.com

Instra: @habbitree