Shipping policy
At Habbitree, we aim to deliver fresh, high-quality products to your doorstep as quickly and safely as possible.
📦 Order Processing Time
- All orders are processed within 1–2 business days after order confirmation.
- Orders placed on Sundays or public holidays are processed on the next working day.
- Once shipped, you will receive a tracking link via SMS/Email.
🚚 Shipping Timeline
- Standard Delivery (India): 3–7 business days
- Delivery timelines may vary depending on location and courier partner.
📍 Shipping Locations
- We currently ship across India.
- International shipping is not available at the moment.
💰 Shipping Charges
- Shipping charges (if applicable) are shown clearly at checkout.
- Free shipping may apply on select products or during promotions.
🔁 RTO (Return to Origin) Policy
If an order is marked as RTO (Return to Origin) due to customer-related reasons, including but not limited to:
- Incorrect or incomplete delivery address
- Repeated failed delivery attempts
- Customer refusal to accept the parcel
- Non-availability of the customer at the time of delivery
➡️ The to-and-fro shipping charges and applicable handling fees will be deducted from the customer’s order amount.
- The remaining balance (if any) will be refunded to the original payment method or issued as store credit, at Habbitree’s discretion.
- COD orders returned due to customer fault may be restricted from future COD purchases.
🏠 Address Responsibility
Customers must ensure that the delivery address and contact details provided are complete and accurate. Habbitree will not be responsible for delivery failures caused by incorrect information.
📞 Customer Support
For any shipping or delivery concerns, please contact:
- 📧 Email: support@habbitree.com
- 📱 WhatsApp/Phone: [9981985758]